Privacy + Website Terms

Effective Date: November 1, 2026

LUMA Integrative Health respects your privacy and is committed to handling personal information thoughtfully and responsibly.

This policy explains how information may be collected and used through the LUMA Integrative Health website, including information that may qualify as consumer health data under Washington law. It also describes the terms that apply when using this website.

This website policy is separate from LUMA Integrative Health’s Notice of Privacy Practices, which explains how protected health information is used and disclosed in connection with your healthcare.

Information Collected Through This Website

LUMA may receive basic information that you voluntarily provide through the website, including:

  • name

  • email address

  • telephone number

  • information submitted through the Contact Us form

  • other information you voluntarily provide when contacting the practice

The Contact Us form is intended only for general questions about services, scheduling, or practice fit.

Please do not submit medical, psychiatric, or other sensitive health information through the website contact form.

Information submitted through the contact form may be processed and stored by Squarespace, LUMA’s website platform, and forwarded to LUMA Integrative Health for response.

Established patients should use LUMA’s designated secure patient portal for clinical communication.

Website and Technical Information

Squarespace may automatically process limited technical and website-use information necessary to operate, secure, and understand use of the website.

This may include information such as:

  • browser or device type

  • pages visited

  • general website activity

  • traffic sources

  • approximate geographic information derived from internet activity

  • cookie preferences

LUMA currently uses Squarespace’s built-in website analytics.

LUMA does not currently use Google Analytics, Meta/Facebook advertising pixels, or similar third-party advertising trackers on this website.

If these practices change, this policy will be updated.

Cookies

This website uses cookies and similar technologies for website functionality, security, preferences, and limited analytics.

Non-essential cookies are restricted unless a visitor chooses to allow them through the website’s cookie controls.

Visitors may accept cookies, decline non-essential cookies, or manage individual cookie preferences. Cookie preferences may also be changed later using the Cookie Preferences control available on the website.

Washington Consumer Health Data Privacy

Washington law provides additional protections for certain information that identifies or may reasonably be linked to a consumer’s physical or mental health.

LUMA does not intentionally request consumer health information through its general website Contact Us form.

If a visitor voluntarily submits health-related information despite instructions not to do so, that information may qualify as consumer health data.

Categories of Consumer Health Data That May Be Collected

Depending on what a visitor voluntarily provides, consumer health data could include information relating to:

  • physical or mental health concerns

  • symptoms or conditions

  • interest in healthcare or wellness services

  • medications or treatment

  • reproductive or hormonal health

  • other health-related information voluntarily included in a communication

LUMA does not use website activity to create advertising profiles based on a visitor’s health interests.

Sources of Consumer Health Data

Consumer health data collected through this website, if any, comes primarily:

  • directly from the individual who voluntarily provides it

  • through information submitted using website forms or communications

Clinical information submitted after entering LUMA’s secure patient systems is governed by applicable healthcare privacy requirements and LUMA’s Notice of Privacy Practices.

How Consumer Health Data May Be Used

Consumer health information voluntarily provided through the website may be used only as reasonably necessary to:

  • respond to an inquiry

  • provide information about requested services

  • determine whether LUMA may be an appropriate practice for the person’s needs

  • assist with scheduling or directing the person to an appropriate resource

  • comply with applicable legal or regulatory requirements

LUMA does not sell consumer health data.

LUMA does not use consumer health data for targeted advertising.

Sharing of Consumer Health Data

LUMA does not sell consumer health data.

Information may be processed or shared only as reasonably necessary to operate the website, respond to a visitor’s request, provide requested services, or comply with law.

Categories of service providers that may process website information include:

  • Squarespace, which hosts the website and processes website forms and basic website analytics

  • LUMA’s business email provider, which may receive Contact Us form notifications

  • technology or professional service providers that support website security or practice operations when necessary

When visitors select external links for appointment booking or patient portal access, they leave the LUMA website and enter the applicable third-party healthcare platform. Information entered directly into those systems is governed by the privacy practices applicable to those services and, when applicable, healthcare privacy law.

Your Washington Consumer Health Data Rights

Where Washington’s My Health My Data Act applies, you may have the right to:

  • confirm whether LUMA is collecting, sharing, or selling consumer health data about you

  • access applicable consumer health data

  • receive information about third parties or affiliates with whom applicable consumer health data has been shared

  • withdraw consent to certain future collection or sharing

  • request deletion of applicable consumer health data

  • appeal a decision if LUMA declines to act on an eligible privacy request

To submit a consumer health data request or appeal, contact:

LUMA Integrative Health
bree@lumaintegrativehealth.com

LUMA may take reasonable steps to verify your identity before fulfilling a request.

Privacy requests will be handled in accordance with applicable Washington law.

Third-Party Links and Services

This website contains links to third-party services, including LUMA’s appointment-booking and secure patient-portal systems.

Selecting an external link may take you away from the LUMA website.

LUMA does not control the privacy policies, security practices, or website content of independent third-party websites or services. Visitors should review the privacy information provided by those services when appropriate.

Website Terms of Use

General Educational Information

Information provided on this website is intended for general educational and informational purposes.

Website content is not intended to replace individualized medical or psychiatric evaluation, diagnosis, treatment, or professional advice.

Information provided on this website should not be interpreted as medical advice for any particular individual.

No Provider-Patient Relationship

Viewing this website, completing a Contact Us form, sending an email, requesting an appointment, or communicating with LUMA before establishing care does not by itself create a provider-patient relationship.

A clinical relationship is established through LUMA’s appropriate intake, consent, and clinical-care process.

Emergencies and Crisis Services

LUMA Integrative Health is not an emergency or crisis service.

Do not use this website, general email, Contact Us form, or routine patient-portal messaging for an emergency.

If you are experiencing a medical or psychiatric emergency, call 911 or go to the nearest emergency department.

If you or someone you know is experiencing a mental health or suicide crisis, call or text 988 to reach the Suicide & Crisis Lifeline.

Services and Clinical Appropriateness

Descriptions of services on this website are provided for informational purposes and do not guarantee that a particular treatment, medication, diagnostic evaluation, or service will be recommended or provided.

Treatment recommendations are based on individualized clinical evaluation.

LUMA may recommend another clinician, specialist, community resource, or higher level of care when a person’s needs fall outside the scope or level of support available through the practice.

Medications, Supplements, Hormones, and Wellness Services

References to psychiatric medications, GLP-1 medications, hormone therapy, supplements, laboratory testing, lifestyle strategies, or other treatment approaches are provided for general informational purposes only.

No medication or treatment is prescribed solely on the basis of information submitted through this website.

Treatment decisions are made only following appropriate clinical evaluation and consideration of potential risks, benefits, alternatives, medical history, and individual circumstances.

Pricing and Availability

Services, pricing, insurance participation, appointment availability, and practice policies may change.

Current information will be provided when applicable before services are rendered.

Intellectual Property

Unless otherwise stated, original website text, branding, graphics, logos, and other materials appearing on the LUMA Integrative Health website are owned by or licensed to LUMA Integrative Health.

Content may not be reproduced, republished, or used commercially without permission.

Changes to This Policy

LUMA Integrative Health may update this Privacy + Website Terms page when services, technology, legal requirements, or website practices change.

The current version will be posted on this website with an updated effective date.

Contact

Questions regarding this Privacy + Website Terms policy or requests concerning consumer health data may be directed to:

LUMA Integrative Health
hello@lumaintegrativehealth.com

For information about the privacy and use of medical records and other protected health information in connection with your healthcare, please review LUMA Integrative Health’s Notice of Privacy Practices.